Streamlined Ticket Management with Quest by Sourcepass
Quest by Sourcepass is a productivity application designed for iPhone users, focusing on enhancing support ticket management. The app allows users to easily submit support tickets by selecting from various categories, ensuring a streamlined process that saves time and effort. Users can also view the status of their submitted tickets and communicate directly with technicians, providing transparency and timely updates on their requests.
In addition to ticket management, Quest offers a comprehensive knowledge base feature. Users can create customized topics to address frequently asked questions and provide guided walkthroughs for resolving common issues. This feature empowers users to find solutions independently, thus improving overall productivity and efficiency in managing support-related tasks.
